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How teluk 4d Protects Your Personal Information

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, we collect your name, contact details and payment information.

Account security practicesData retention periodsYour access and deletion rightsPayment data handlingContact our privacy team
teluk 4d How teluk 4d Protects Your Personal Information
CONTACT US

Reach Our Privacy Team

If you have questions about how we handle your personal information, or you want to request access, correction or deletion of your data, our privacy team…

Email Support Send a data request to our privacy inbox. Include your account username, registered email…
Live Chat Open your account settings, navigate to the help section and select Privacy Request.
Account Settings From your player dashboard, go to Security & Privacy.
DATA SECURITY

How We Keep Your Information Safe

Your account data is encrypted end-to-end and stored on secure, independently-monitored servers. Payment information for DANA, OVO, GoPay and QRIS transactions is encrypted separately and never stored unencrypted.

Encryption Standard

All personal data is encrypted using industry-standard protocols. Payment credentials are isolated from your profile and deleted after transaction verification.

Login Security

New device logins trigger a one-time code sent to your email or phone.

Withdrawal Verification

Before any withdrawal clears, you must confirm the transaction via email or SMS.

Cookie Policy

We use cookies to remember your login, track site performance and prevent fraud.

Data Retention

Account information is kept for the life of your account plus 24 months after closure, unless local law requires a…

Third-Party Sharing

We share personal information only with payment processors, support vendors and regulators where required by law.

Your Privacy Questions Answered

We hear the same questions from players in Bandung, Medan and across Indonesia. Here are straight answers about how we handle your information, what rights you have, and how to take control of your data.

We collect your full name, email address, phone number, date of birth and residential address for identity verification. During payment setup, we also collect your preferred payment method (DANA, OVO, GoPay, QRIS or bank account details). We use this data to verify your age and identity, prevent duplicate accounts and process deposits and withdrawals.

We retain your account information for 24 months after closure to comply with anti-fraud and financial regulations. After that period, your data is permanently deleted from our active systems. If you request deletion before closure, we delete non-essential data (like login history) immediately; identity and transaction records are kept per legal requirement.

Yes. Open your account, go to Security & Privacy, and select Request My Data. You'll receive a complete export of your profile, payment history, support tickets and login records within five business days. Alternatively, email our privacy team with your username and registered email address.

No. We never sell personal data to marketers, data brokers or other companies for profit. We share data only with payment processors to clear DANA, OVO, GoPay and QRIS deposits, with our hosting and security vendors, and with regulators or law enforcement when legally required.

Sign in to your account and navigate to Account Settings. Under Contact Information, you can edit your email, phone number and residential address. Changes take effect immediately. For security, we'll send a confirmation link to your current email to verify the update.

Your account and all associated data remain secure and accessible. We do not delete inactive accounts or data based on inactivity. However, if your account is inactive for more than 12 months, our support team may reach out via email to confirm you still want to keep it open. You can reactivate or close it at any time.

Cookies help us remember your login, improve site speed and detect fraudulent activity. We use session cookies (deleted when you log out) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, though some features like auto-login and game history may not work. Disabling cookies does not affect your ability to deposit via DANA, OVO, GoPay or QRIS or access live casino tables.